Legal Document

Bat Jill Terms & Conditions — Please Read Before Use

These Terms & Conditions define the rights and responsibilities of both you and Bat Jill when using the platform. Written in plain English for easy understanding.

Last Updated: January 2026

Terms & Conditions at a Glance

Here are six key things to know before reading the full details

Eligibility & Registration

You must be at least 18 years old to use Bat Jill. Only one account per person is permitted. Providing accurate information at registration is mandatory.

Bonuses & Promotions

All bonuses are subject to their own wagering requirements. Please read the applicable terms carefully before claiming a bonus. Failure to meet the requirements may result in the bonus being voided.

Deposits & Withdrawals

Specific limits apply to deposits and withdrawals. Large withdrawals may be delayed if KYC verification is not yet complete. All transactions are secure and encrypted.

Account Security

Keep your login credentials strictly confidential. You are responsible for all activity on your account. If you notice anything suspicious, contact our support team immediately.

Prohibited Activities

Fraud, the use of bots, and the creation of multiple accounts are strictly prohibited. Any such activity, once detected, will result in permanent account closure.

Changes to Terms

Bat Jill reserves the right to update these Terms & Conditions at any time. You will be notified of any changes via your registered email. Continued use of the platform will be taken as acceptance of the updated terms.


1 General Provisions

These terms and conditions ("Terms") apply to your use of the Bat Jill platform and all its services. By registering on Bat Jill or using the platform, you are considered to have fully accepted these Terms.

Bat Jill is an online gaming platform operating under an international licence. Our goal is to provide a safe, transparent, and enjoyable gaming environment for players in Bangladesh. These terms and conditions support that commitment.

Important: These Terms & Conditions apply to users in Bangladesh and all other regions. It is your responsibility to comply with the local laws of your own country.

All members are required to read and comply with Bat Jill's terms and conditions. If anything is unclear, reach out to our support team — we're always here to help.

2 Account Registration & Eligibility

Age Restriction

To use the Bat Jill platform, you must be at least 18 years years old. This platform is strictly prohibited for minors. We may request proof of identity at any time to verify your age.

Single Account Policy

Only one Bat Jill account is allowed per person, household, or IP address. Creating multiple accounts is strictly prohibited. If detected, all associated accounts will be suspended and balances may be forfeited.

Information Required at Registration

  • Full name — as it appears on your National ID
  • Date of birth — accurate and verifiable
  • Active mobile number or email address
  • Preferred payment method details

Bat Jill reserves the right to close any account registered with false or incomplete information. To update your details after registration, please contact our support team.

Registering under someone else's name or a false identity is a direct violation of Bat Jill's Terms & Conditions and may result in legal action.

3 Bonuses & Promotions

Bat Jill regularly offers a variety of bonuses and promotions. Each offer has its own terms and conditions, detailed on the relevant promotion page.

Welcome Bonus

New members are eligible for a welcome bonus on their first deposit. A minimum deposit is required to qualify, and the bonus must be wagered a specified number of times before it can be withdrawn.

Wagering Requirements

  • Bonus balance cannot be withdrawn directly
  • Bonuses become withdrawable after being wagered the required number of times
  • Some games may contribute less or more toward bonus wagering requirements
  • Requesting a withdrawal before meeting the wagering requirements will result in the bonus being forfeited
  • Bonus validity is generally 30 days — may vary depending on the specific offer

Free Spins & Cashback

Winnings from free spins may also be subject to wagering requirements. Cashback bonuses are generally available for direct use, but please check each offer's page for specific details.

Bat Jill reserves the right to modify, suspend, or cancel any bonus offer. If a bonus is obtained through fraudulent means, the associated bonus and winnings will be forfeited.

4 Deposits & Withdrawals

Deposit Policy

Bat Jill accepts over 30 payment methods, including bKash, Nagad, and Rocket. Deposits are generally credited instantly. If a deposit is delayed for any reason, please contact support with your payment reference number.

  • Minimum deposit: ৳500
  • Maximum single deposit: varies by payment method
  • Deposit fees: typically free (payment provider charges may apply)

Withdrawal Policy

KYC verification must be completed on your account before a withdrawal can be initiated. Verified accounts are typically processed within 24 to 72 hours.

  • Minimum withdrawal: ৳1,000
  • Withdrawals will only be made to the same payment method used for the deposit
  • Weekly withdrawal limits are determined by your account tier
  • Withdrawals may be restricted while an active bonus wagering requirement is in progress

Withdrawals to third-party accounts are strictly prohibited. Funds will only be transferred to the payment account registered under your name.

5 Gaming Rules

All games on Bat Jill are powered by third-party certified RNG (Random Number Generator) technology. Every game outcome is completely random and not predetermined.

Technical Issues

If you experience an internet disconnection or any other technical issue during a game, the most recent data saved on the server will be treated as final. Most games can be resumed from where you left off.

Betting Limits

  • Minimum and maximum bet limits apply to each game
  • Dealer table limits apply in Live Casino games
  • Special table limits for high rollers are available upon request

Any dispute regarding a game result must be reported to the support team within 48 hours. Claims submitted after this period may not be considered.

6 Prohibited Activities

The following activities are strictly prohibited on Bat Jill and will result in account closure:

  • Creating or operating multiple accounts
  • Bonus abuse or bonus arbitrage
  • Using automated bots, scripts, or software to play games
  • Intentionally exploiting technical glitches or bugs on the platform
  • Attempting to influence game outcomes through collusion with other players
  • Use of the platform for money laundering or illegal financial activity
  • Threatening, harassing, or displaying abusive behaviour toward other members or staff
  • Using or distributing copyrighted platform content without permission

If any of the prohibited activities above are detected, Bat Jill reserves the right to close the account and forfeit the entire balance without prior notice.

7 KYC Verification Process

Bat Jill complies with international Anti-Money Laundering (AML) policies. As a result, we may require identity verification for withdrawals above certain amounts or for any activity deemed suspicious.

Documents Required for Verification

  • Proof of Identity: A clear photo of your National ID, passport, or driving licence
  • Proof of Address: Utility bill or bank statement (issued within the last 3 months)
  • Payment Verification: Proof of ownership of the payment method used

KYC verification is typically completed within 24 to 48 hours. Withdrawals may be temporarily on hold during this period, but your balance remains fully secure.

8 Limitation of Liability

Bat Jill is not liable for any losses arising from the following situations:

  • If a game session is interrupted due to loss of internet connection
  • Due to a software or hardware issue with your device
  • In the event of delays or failures caused by third-party payment providers
  • If your login credentials are compromised and any loss results from unauthorised access
  • During unexpected technical issues or scheduled server maintenance

Bat Jill is committed to maintaining platform stability and uninterrupted service. However, unexpected disruptions may occasionally occur that are beyond our control.

9 Account Closure & Deactivation

Voluntary Closure

You may request to close your Bat Jill account at any time. Before doing so, please ensure there are no active bets or pending withdrawals on your account.

Closed by Bat Jill

Bat Jill may close an account for any of the following reasons:

  • Breach of these Terms
  • Failure to cooperate with the KYC verification process
  • Detection of Fraudulent Activity
  • Extended inactivity (over 12 months)

Dormant Account Policy

A monthly maintenance fee may apply to accounts inactive for 12 months or more. A warning email will be sent before the inactivity fee takes effect.

10 Dispute Resolution

If you have a dispute or complaint, please contact our customer support team first. Most issues are typically resolved within 24 hours.

  • Step 1: Contact the support team via live chat or email
  • Step 2: If unresolved, please complete the formal complaint form
  • Step 3: If needed, you may escalate your complaint to our licensing authority

Disputes regarding game outcomes must be raised within 48 hours of the incident. Payment-related disputes must be submitted within 7 days.

11 Terms & Conditions Updates

Bat Jill's terms and conditions may be updated from time to time. When changes are made, we follow the steps below:

  • For significant changes, you will be notified by email at least 7 days in advance
  • The date of the latest update will always be displayed at the top of the page
  • Continued use of the platform after any changes take effect will be considered acceptance of the updated terms
  • If you do not agree to the updated terms, you will have the option to request account closure

The latest terms and conditions are always available on this page. We recommend checking back regularly.

12 Contact

If you have any questions or comments regarding these Terms & Conditions, please get in touch with us:

  • Email: support@batjill.net
  • Live Chat: Active on the platform 24/7
  • Response Time: Usually within 24 hours

Our support team is fully equipped to assist you in Bengali and is always ready to provide clear, straightforward answers to any of your questions.


Done reading the Terms? Join Bat Jill now

Start a safe and enjoyable gaming experience by following all terms and conditions. Register now and claim your special welcome bonus.

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